Privacy Policy

Welcome to Legacy of Dead. We are committed to protecting your privacy and providing a positive experience on our platform. This Privacy Policy outlines how Legacy of Dead collects, uses, processes, and shares your personal information when you use our website, mobile applications, and related services (collectively, "Services"). We operate in strict compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our European customers, and other relevant jurisdictional requirements. By accessing or using Legacy of Dead, you agree to the terms of this Privacy Policy. Please read it carefully.

This policy explains your rights regarding your personal data and how we safeguard it. We encourage you to review this policy periodically, as it may be updated from time to time.

Legacy of Dead collects various types of information to provide and improve our Services. This includes:

• Information You Provide Directly: When you register an account, make deposits or withdrawals, participate in promotions, or contact customer support, you may provide us with personal data such as your name, date of birth, email address, postal address, phone number, payment details (e.g., credit card information, e-wallet details), and identification documents (e.g., passport, driving license) for verification purposes.
• Information Collected Automatically: When you use our Services, we automatically collect certain information. This includes your IP address, device type, operating system, browser type, referring URLs, pages visited, time spent on pages, and gameplay activity. This data helps us understand how you interact with Legacy of Dead and improve your user experience.
• Information from Third Parties: We may receive information about you from third-party service providers, such as identity verification services, payment processors, and fraud prevention agencies. This is crucial for fulfilling our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

Legacy of Dead uses your personal information for several purposes:

• To Provide and Manage Our Services: This includes creating and managing your account, processing your transactions (deposits and withdrawals), allowing you to play our games, and providing customer support.
• For Security and Verification: We use your data to verify your identity, prevent fraud, detect and prevent money laundering, and protect the security of your account and our platform. This is a critical aspect of our regulatory compliance.
• To Personalise Your Experience: We may use your gameplay data and preferences to offer tailored promotions, bonuses, and game recommendations that enhance your experience at Legacy of Dead.
• For Communication: We use your contact details to send you important updates about your account, service notifications, promotional offers (where you have consented), and responses to your queries.
• For Analytics and Improvement: We analyse usage data to understand how our Services are used, identify areas for improvement, troubleshoot technical issues, and develop new features for Legacy of Dead.
• For Legal and Regulatory Compliance: We process your data to comply with our legal obligations, including reporting to regulatory authorities, adhering to responsible gambling guidelines, and enforcing our terms and conditions.

Legacy of Dead processes your personal data based on several legal grounds, as permitted by applicable data protection laws:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gaming services, manage your account, and process transactions as per our Terms and Conditions.
• Legal Obligation: Processing is necessary for compliance with a legal or regulatory obligation to which Legacy of Dead is subject. This includes anti-money laundering (AML), know-your-customer (KYC), age verification, and responsible gambling requirements imposed by our licensing authority.
• Legitimate Interests: We process data where it is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms. Our legitimate interests include fraud prevention, network and information security, direct marketing (where consent is not required), and improving our Services.
• Consent: In certain situations, we may ask for your explicit consent to process your personal data, particularly for sending you marketing communications about Legacy of Dead promotions or for specific types of data processing. You have the right to withdraw your consent at any time.

Legacy of Dead may share your personal information with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, identity verification, IT services, customer support, and marketing. These providers are contractually bound to protect your data and only use it for the purposes we specify.
• Regulatory and Law Enforcement Bodies: We may disclose your information to government authorities, regulatory bodies, and law enforcement agencies when required by law or to comply with our legal and regulatory obligations, including responsible gambling and anti-money laundering requirements.
• Fraud Prevention and Security: We may share data with fraud prevention agencies and other organisations for the purposes of preventing fraud, money laundering, and other illegal activities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
• With Your Consent: We may share your information with other third parties when you have given us explicit consent to do so.

Any third parties who receive your data are committed to data protection and privacy standards equivalent to our own.

At Legacy of Dead, the security of your personal data is paramount. We implement robust technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption: We use industry-standard encryption technologies, such as SSL (Secure Socket Layer), to protect data transmitted between your device and our servers.
• Access Controls: Access to your personal data is strictly limited to authorised personnel who require it to perform their job functions, and they are subject to strict confidentiality obligations.
• Firewalls and Intrusion Detection Systems: We employ firewalls and advanced intrusion detection systems to monitor and prevent unauthorised access to our networks.
• Regular Audits and Assessments: We regularly conduct security audits and vulnerability assessments to identify and address potential weaknesses in our systems.
• Data Minimisation: We only collect and retain personal data that is necessary for the purposes outlined in this policy.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our security protocols.

Depending on your jurisdiction, particularly under GDPR, you have several rights regarding your personal data held by Legacy of Dead:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain situations (e.g., if you contest the accuracy of the data).
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our customer support team as detailed in the "Contact Us" section. We will respond to your request in accordance with applicable data protection laws.

Legacy of Dead uses cookies and similar tracking technologies to enhance your experience, analyse website usage, and for marketing purposes. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: These are necessary for the website to function correctly, enabling core functionalities like account login, security, and transaction processing.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with Legacy of Dead by collecting information anonymously, such as the number of visitors, pages visited, and traffic sources. This helps us improve our website's performance.
• Functionality Cookies: These cookies allow us to remember your preferences (e.g., language, region) to provide a more personalised experience.
• Marketing/Advertising Cookies: These cookies are used to deliver relevant advertisements to you and track the effectiveness of our advertising campaigns.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Legacy of Dead website. For more detailed information, please refer to our dedicated Cookie Policy.

Legacy of Dead retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and the purpose of processing. For example:

• Account Information: We retain your account information for the duration of your active account and for a period thereafter as required by anti-money laundering (AML) and other regulatory obligations, typically five to ten years after account closure.
• Transaction Data: Financial transaction records are kept for longer periods to comply with tax and financial regulations.
• Marketing Consent: If you have consented to marketing communications, we will retain your contact details for marketing purposes until you withdraw your consent or object to such processing.

Once the retention period expires, your personal data will be securely deleted or anonymised in a manner that prevents its re-identification.

Legacy of Dead operates globally, and your personal data may be transferred to, and stored at, a destination outside of your country of residence, including countries outside the European Economic Area (EEA). This may occur if our servers, service providers, or affiliates are located in a different jurisdiction.

When transferring your data internationally, we take all necessary steps to treat your data securely and in accordance with this Privacy Policy and applicable data protection laws. This includes:

• Transferring data to countries deemed to provide an adequate level of protection by the European Commission.
• Implementing Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data.
• Relying on your explicit consent for specific transfers, where appropriate.

By using Legacy of Dead, you acknowledge and agree to such international transfers of your personal data.

Legacy of Dead is strictly intended for individuals who are at least 18 years of age, or the legal age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal information from individuals under this age. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the details provided in the "Contact Us" section below.

Legacy of Dead reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the Services we offer. When we make significant changes, we will notify you by posting the updated policy on our website with a revised "Last Updated" date, and where appropriate, through other communication channels such as email.

We encourage you to review this Privacy Policy periodically to stay informed about how Legacy of Dead is protecting your information. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Legacy of Dead, please contact our dedicated customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 via our website

We are committed to resolving any privacy-related concerns promptly and transparently.